This Trade In Deposit is included in all Reconditioned Item Purchases that are to be shipped to you. The total price will include the cost of the item, the freight to you, the freight of your existing same model item back to us and this Trade In Deposit. Once we have received your existing item, AND YOUR BANK DETAILS, we will refund this deposit. You can either email through your details, or you can send them with the return parcel. Either option is fine, and will be required in order to receive this deposit refund. Please note: We are currently unable to refund to a card that is not physically present in our workshop.