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Pool pump and chlorinator repairs, or replacement, may be covered by your home and contents insurance, provided that your contents policy includes “fusion / motor burnout” and this is seen to be the cause of failure. If you are covered for “flood damage” or “storm or rainwater damage” and your equipment goes underwater, you may be able to claim for this as well.
Aquamech Pump & Chlorinator Repairs are licensed electrical contractors, therefore we are authorised to inspect and diagnose the failure of your pump or chlorinator. If fusion is deemed to be the cause we will prepare all the necessary information and write a report for you to forward to your insurer. We can then repair or supply and install a new pump or chlorinator for you.
While we always aim to repair first, sometimes we understand that this is not possible, and we will work with you to find the best option to get you back up and running again.
As many insurers will require evidence, we would ask that you get as many pictures and/or videos as you can to support your claim as soon as possible. Please let us know when you bring the unit in that you want to lodge a claim so that we can also provide the necessary supporting documentation.
Pump motor burnout, also known as electric motor burnout, is when the motor in household appliances such as your pool or tank pump dies. Such appliances have an electric motor in them, which converts electrical energy into mechanical energy. However, a power surge, voltage spike or excessive current such as lightning strike can cause the motor to burn out and stop working. In the case of your pool or tank pump, motor burnout can cause huge inconvenience and waste. Motor burnout is also referred to in home and contents insurance policies as fusion damage.
Voltage spikes may be created by a rapid build up or decay of a magnetic field, which may induce energy into the associated circuit. However, voltage spikes can also have more mundane causes such as a fault in a transformer or higher-voltage (primary circuit) power wires falling onto lower-voltage (secondary circuit) power wires as a result of accident or storm damage.
Fast, short duration electrical transients (over voltages) in the electric potential of a circuit are typically caused by:
Install a surge protector on your household switchboard or pool circuit. A surge protector (or surge suppressor or surge diverter) is a device designed to protect electrical products from voltage spikes. A surge protector attempts to limit the voltage supplied to an electrical product by either blocking or shorting to ground any unwanted voltages above a safe threshold.
Also known as the “let-through voltage”, this specifies what spike voltage will cause the protective components inside a surge protector to divert unwanted energy from the protected line.
Surge protectors don’t operate instantaneously, a slight delay exists. The longer the response time, the longer the connected equipment will be exposed to the surge. However, surges don’t happen instantly either. Surges usually take around a few microseconds to reach their peak voltage, and a surge protector with a nanosecond response time would kick in fast enough to suppress the most damaging portion of the spike.
Mon to Fri: 8am – 5pm
Saturday: Closed
Sunday: Closed
Public holidays: Closed
Aquamech Services Pty Ltd ATF Harper Family Trust are licensed electrical contractors.
License No 82693
Accepted Payment methods:
Aquamech Services
15 Pound St
Dutton Park QLD 4102
Australia
(P) : 07 3067 7956
info@aquamechservices.com.au