We understand your needs and the often costly consequences of not having your pool in full operation, so within 24 hours of receiving your unit we will test, diagnose and call you with a quote.
We will not proceed with any repair work until you have approved the quote.
A standard quote fee of $39 applies. This fee is included in the cost of the repair if you choose to go ahead. Repair labour charges usually range from $40 to $50 (plus parts).
For an accurate diagnosis, we need the control power pack AND the cell (not the cell housing). Without these two items, an accurate diagnosis is not always possible.
The quickest turnaround and most affordable option if you live in or near Brisbane, is to drop your unit off at our workshop at 4 Flower Street, Woolloongabba, QLD 4102.
We also provide a mobile collection and delivery service. This can be helpful if you are not able to safely remove your chlorinator because it is hard wired or you would prefer us to remove it. The cost of removing and replacing your unit is $33 each way, in addition to the $39 quote fee.
If you live elsewhere in Australia, you can post your unit to us at the above address.
For standard road freight Australia Post will usually charge between $8-$20